For property managers and building teams
Haven TV is a resident app for apartments that lives on the TV. Residents send repair requests and see their parcels with the remote. Your team handles all of it from one web dashboard.
What your team gets
The things residents ask your office about most, in a single queue instead of calls, notes and spreadsheets.
Residents choose a category and urgency, describe the problem and say whether your team may enter. Each request arrives in the maintenance queue.
Your team acknowledges it, assigns it, updates the status and closes it with a resolution note. The resident sees the status on their TV.
Front-desk staff log a parcel against the unit, with the carrier and where to collect it. The resident sees it on the TV and your team marks it collected.
Your team invites residents by email and assigns them to a unit. Residents confirm their email, create an account and sign in on the TV.
Supervisors also activate and manage the TV boxes for their properties.
Your staff
Everyone signs in to the dashboard with their own account and role.
Works the repair queue and completes the jobs assigned to them.
Logs parcels and hands them out.
Everything above, plus resident access, TV boxes and staff accounts, only for the properties they're assigned to.
What residents see
Haven is the home screen on a small box connected to each TV. Repairs and parcels sit beside the apps residents already use, and the TV keeps working if the internet drops.
Tell us about your property and we'll set up a walkthrough on a real TV.